Imagine an emergency situation where you need to make an urgent call and you realize that that your balance is Zero or your outgoing is barred. In such situations, Spice subscribers can still make outgoing calls using their mobile, through Spice Emergency Call Service.

Commenting on the Emergency Call Service, Mr. Sidharth Mehra, Senior Manager, Spice Telecom, Punjab said, “Spice has constantly endeavoured to deliver products and services that are designed to meet the diverse demands of each customer category. With the Emergency Call Service, subscribers can make outgoing calls to their family and friends, even with a zero balance or when outgoing is barred.”

Spice Emergency Call Service Advantages

• Spice Emergency Call facility helps you to make calls even when your balance is “0” or your outgoing is barred
• 24 hour Emergency Call Service    

How to use Spice Emergency Call Service

• To make an outgoing call Spice pre-paid and post-paid subscribers need to dial 522 (toll free number)
• Subscriber needs to give the 10 digit number of the person to be called (Spice subscriber, who will bear the cost of the call )
• The called subscriber (call receiver) will be told about the charges for receiving the call (Rs 3/min)
• The called subscriber (call receiver) will be asked to press 1 to accept the call, and agree to pay the charges
• The line between the caller and the called subscriber will be connected if the called subscriber (call receiver) presses 1
• Upon the completion of the call, the charges are levied on the called party
• In case the called subscriber denies accepting the charges of the call, the caller will be communicated about the same.

Charges 

Charges for the call will be deducted from the called subscriber (call receiver) account at a nominal rate of Rs.3 per min.

Emergency Call Service Pack
Spice subscribers can activate Emergency Call service Pack, and make outgoing calls for a duration of 10 minutes every month. The called subscriber (call receiver) will not pay for the call, if the caller has subscribed to Spice Emergency Call Service Pack and is calling through 522. To subscribe to this pack a nominal rate of Rs.10 will be charged.


About Spice Telecom, Punjab:
Spice is Punjab's premier mobile phone service provider and is the first cellular operator in India to be ISO 9001-2000 certified for its entire operations. Spice has an extensive network across more than 205 cities and towns in the state, covering 95% of Punjab’s urban area. In addition, it also covers more than 3250 km of roads and highways in Punjab including connectivity on the National Highway and GT Road. Spice subscribers can roam on national and international networks. In fact, Spice has the highest International roaming coverage involving tie-ups with over 416 International operators across 199 countries.